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Car wash damaged my car! Do I have any legal recourse?
#1
I know there is a chance for scratches from the brushes when going through one of those automated washes, but this scratch came from a malfunctioning part. I felt a bump twice and my car rocked. When I got home, I noticed a deep scratch along the side of my car. Luckily, it's an older vehicle I'm about to sell, but I'm still mad that I have to sell it with a big scratch on the side. I did contact 7-11, but I was told to wait until Monday when the manager will be there.
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#2
The car wash should take responsibility. Give them an estimate, demand payment and consider small claims court if they won't take responsibility.
Don't miss out on something great just because it might also be difficult.

Road traveled: AA (2013) > BS (2014) > MS (2016) > Doctorate (2024)

If God hadn't been there for me, I never would have made it. Psalm 94:16-19
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#3
Thank you. I forgot we have someone in the legal field on here. I'm just afraid they will deny my claim since a manager wasn't notified immediately. But, hey, it's not my fault they don't have a manager on duty on weekends.
Graduate of Not VUL or ENEB
MS, MSS and Graduate Cert
AAS, AS, BA, and BS
CLEP
Intro Psych 70, US His I 64, Intro Soc 63, Intro Edu Psych 70, A&I Lit 64, Bio 68, Prin Man 69, Prin Mar 68
DSST
Life Dev Psych 62, Fund Coun 68, Intro Comp 469, Intro Astr 56, Env & Hum 70, HTYH 456, MIS 451, Prin Sup 453, HRM 62, Bus Eth 458
ALEKS
Int Alg, Coll Alg
TEEX
4 credits
TECEP
Fed Inc Tax, Sci of Nutr, Micro, Strat Man, Med Term, Pub Relations
CSU
Sys Analysis & Design, Programming, Cyber
SL
Intro to Comm, Microbio, Acc I
Uexcel
A&P
Davar
Macro, Intro to Fin, Man Acc
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#4
Get the name and information of the person you spoke to that said you had to wait until Monday so you have record of the attempt to notify. Take pictures with time/date stamps to show as close as possible when it happened.
BSBA, HR / Organizational Mgmt - Thomas Edison State College, December 2012
- TESC Chapter of Sigma Beta Delta International Honor Society for Business, Management and Administration
- Arnold Fletcher Award

AAS, Environmental, Safety, & Security Technologies - Thomas Edison State College, December 2012
AS, Business Administration - Thomas Edison State College, March 2012
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#5
Thank you for the advice.
Graduate of Not VUL or ENEB
MS, MSS and Graduate Cert
AAS, AS, BA, and BS
CLEP
Intro Psych 70, US His I 64, Intro Soc 63, Intro Edu Psych 70, A&I Lit 64, Bio 68, Prin Man 69, Prin Mar 68
DSST
Life Dev Psych 62, Fund Coun 68, Intro Comp 469, Intro Astr 56, Env & Hum 70, HTYH 456, MIS 451, Prin Sup 453, HRM 62, Bus Eth 458
ALEKS
Int Alg, Coll Alg
TEEX
4 credits
TECEP
Fed Inc Tax, Sci of Nutr, Micro, Strat Man, Med Term, Pub Relations
CSU
Sys Analysis & Design, Programming, Cyber
SL
Intro to Comm, Microbio, Acc I
Uexcel
A&P
Davar
Macro, Intro to Fin, Man Acc
Reply
#6
you can also notify your insurance just to let them know.
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#7
just tell the guy at the counter that you know he's making meth and if he doesn't pay up you'll tell the cops
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#8
cookderosa Wrote:you can also notify your insurance just to let them know.

I just took the car off of full coverage. I'm on a preferred customer plan because I haven't had any accidents in 4 years. Big Grin

bluebooger Wrote:just tell the guy at the counter that you know he's making meth and if he doesn't pay up you'll tell the cops

This 7-11 isn't trashy. It used to be a TETCO. LOL.
Graduate of Not VUL or ENEB
MS, MSS and Graduate Cert
AAS, AS, BA, and BS
CLEP
Intro Psych 70, US His I 64, Intro Soc 63, Intro Edu Psych 70, A&I Lit 64, Bio 68, Prin Man 69, Prin Mar 68
DSST
Life Dev Psych 62, Fund Coun 68, Intro Comp 469, Intro Astr 56, Env & Hum 70, HTYH 456, MIS 451, Prin Sup 453, HRM 62, Bus Eth 458
ALEKS
Int Alg, Coll Alg
TEEX
4 credits
TECEP
Fed Inc Tax, Sci of Nutr, Micro, Strat Man, Med Term, Pub Relations
CSU
Sys Analysis & Design, Programming, Cyber
SL
Intro to Comm, Microbio, Acc I
Uexcel
A&P
Davar
Macro, Intro to Fin, Man Acc
Reply
#9
sanantone Wrote:I just took the car off of full coverage. I'm on a preferred customer plan because I haven't had any accidents in 4 years. Big Grin



This 7-11 isn't trashy. It used to be a TETCO. LOL.

I would address the manager but I'd also write a letter to corporate through the registered agent with my demand for payment. That's where it has to go anyway (back to the owner). You can find the registered agent on the Secretary of State's web page. Send pictures, dates, times, names, an estimate, and your demand for payment via certified mail.
Don't miss out on something great just because it might also be difficult.

Road traveled: AA (2013) > BS (2014) > MS (2016) > Doctorate (2024)

If God hadn't been there for me, I never would have made it. Psalm 94:16-19
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#10
sanantone Wrote:This 7-11 isn't trashy. It used to be a TETCO. LOL.

I see you're not a fan of Breaking Bad
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