Blackboard losing clients

[dfrecore]

I just finished an online course through my CC using Blackboard. I found it to be clunky and non-intuitive, and couldn't figure out how to get from one place to another easily, and at times even logging out and then back in. Couldn't for the life of me figure out who thought their interface was a good idea.

Like the discussion board: I would go in, and I could see how many new posts there were, but as soon as I went into a post and scrolled down even a little bit to read, it would mark the entire thing as having been read. So I could never just see the posts that were new so I could try to respond to those. I had to read through all of them all the time, including the replies, to try to figure out which ones I wanted to reply to. Super annoying and unhelpful.

On the other hand, it wasn't the worst website I've ever used, and I managed to figure out most things after a couple of weeks. It wasn't simple or intuitive, but I managed. Although if that's the best I can say about it, that's not great. "It wasn't the worst website I've ever used" is NOT a good tag line for your product!