06-24-2019, 12:57 PM
(This post was last modified: 06-24-2019, 01:02 PM by CarpeDiem8.)
(06-24-2019, 12:32 PM)armstrongsubero Wrote: Also a lot of support jobs WILL be phased out by AI, it's not a matter of IF, its a matter of WHEN so unless you are like 45+ look into being more skilled than just support.
Hey armstrongsubhero!
Thanks so much for your thoughtful post! I agree with everything you have shared and echo it firmly.
However, I am 45, and a late bloomer adoptive mom. Already have had lots of past experience working in management and then had our own web development company with my husband for 15 years. The pressure is shifted now to ensuring our child is a good human while working remotely in tech support, so this chapter in my life is entirely different than my 20's and 30's.
My husband is a senior software engineer / web developer (autodidact, no degree), so I know what it takes to be really good at his job and I have ZERO desire, in fact, less, knowing what I know of his job. LOL! I've had loads of opportunity to learn along with him and just don't want to. Light coding is about as far I want to take it and that's where support engineering comes in. This bridges your argument that AI is taking over a lot of the tasks that support has done in the past (such as, "where is my order?") and is leveling up the support profession. Does that make sense? While I see the value in a CS degree, I just don't see me doing much with it. Aside from the fact that Discrete Math and Calc would probably kill me. LOL
Thanks again!
BALS (Social Sciences) + ASNSM in CS - Sept 2022 TESU graduate