If you never attended a college there is no transcript. It's not possible for a school to create a transcript for a person who never attended the school. Sounds like you need to speak to the actual Registrar not an assistant or admissions counselor.
ETA: I do wonder if some knucklehead put Capella on your file because of Sophia. They're 2 very separate entities. Capella doesn't have transcripts for Sophia courses.
ETA: I do wonder if some knucklehead put Capella on your file because of Sophia. They're 2 very separate entities. Capella doesn't have transcripts for Sophia courses.
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