ALEKS submission question

[cookderosa]

I'm having trouble figuring out the order to submit to ACE my ALEKS course. This is my first ALEKS and I'm almost to 70%. I'm trying to register with ACE so I can submit my course when I am finished. ACE is asking for SS# or student #. I can't find any reference to a student # anywhere on my ALEKS account. So, I submitted my SS# to ACE. They say they have no record of my SS#. I KNOW, THAT IS WHY I'M TRYING TO REGISTER!
Can someone please tell me what I am missing?
Thank you sooo much!

ACE and ALEKS are 2 separate companies. First, create a user account with ACE. If you are having trouble with that, you'll need to contact ACE tech support.
Second, once you have an ACE account, you'll be able to add any ACE-evaluated credits to it (ALEKS or other).

When you have taken an ALEKS assessment and scored 70% or higher, log out and log into your ACE account. In ACE, there is a tab or button that allows you to add classes to the transcript. You'll do that per the instructions on the screen. That's it. ACE does the rest. They'll contact ALEKS and confirm your assessment score.

DON'T DELETE your ALEKS account until the process is complete or you lose everything! It can take a couple days for your ACE transcript to be updated/complete, so just be patient.