So Much for Excelsior Customer Service!

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So Much for Excelsior Customer Service!

marianne202 Offline

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#13

01-11-2011, 05:44 PM

Wow, that is horrible. They obviously messed up somewhere. Maybe you could negotiate with them since it was their mistake. Is it possible that they are using your new EFC instead of the original one? I don't know much about financial aid except the little I deal with at work. Maybe your updated one was accidently used and now that you have a BA degree you don't qualify, but prior to earning it you did. It might be work just asking some questions to make them re-evaluate the information. If they made a mistake they might find it. I hope it gets straightened out for you.

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Messages In This Thread

So Much for Excelsior Customer Service! - by marianne202 - 01-11-2011, 02:14 PM

So Much for Excelsior Customer Service! - by burbuja0512 - 01-11-2011, 03:23 PM

So Much for Excelsior Customer Service! - by TMW2010 - 01-11-2011, 03:40 PM

So Much for Excelsior Customer Service! - by bawhitsett - 01-11-2011, 04:14 PM

So Much for Excelsior Customer Service! - by marianne202 - 01-11-2011, 04:30 PM

So Much for Excelsior Customer Service! - by Maniac Craniac - 01-11-2011, 04:48 PM

So Much for Excelsior Customer Service! - by Maniac Craniac - 01-11-2011, 04:49 PM

So Much for Excelsior Customer Service! - by alleycat - 01-11-2011, 04:50 PM

So Much for Excelsior Customer Service! - by marianne202 - 01-11-2011, 05:18 PM

So Much for Excelsior Customer Service! - by TMW2010 - 01-11-2011, 05:20 PM

So Much for Excelsior Customer Service! - by Maniac Craniac - 01-11-2011, 05:21 PM

So Much for Excelsior Customer Service! - by alleycat - 01-11-2011, 05:38 PM

So Much for Excelsior Customer Service! - by marianne202 - 01-11-2011, 05:44 PM

So Much for Excelsior Customer Service! - by Chebasaz - 01-11-2011, 06:01 PM

So Much for Excelsior Customer Service! - by Jeff2243 - 01-11-2011, 06:47 PM

So Much for Excelsior Customer Service! - by MISin08 - 01-11-2011, 07:23 PM

So Much for Excelsior Customer Service! - by GoodYellowDogs - 01-12-2011, 12:42 AM

So Much for Excelsior Customer Service! - by Katterina - 01-12-2011, 10:48 PM

So Much for Excelsior Customer Service! - by skybirds - 01-13-2011, 10:00 AM

So Much for Excelsior Customer Service! - by marianne202 - 01-19-2011, 02:56 PM

So Much for Excelsior Customer Service! - by alleycat - 01-19-2011, 03:05 PM

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