09-28-2009, 07:26 AM
tmporter68 Wrote:I'm just wondering how the process is going for dependents who have had benefits transferred to them.
Most likely the same kind of wait, if not longer.
So this morning I discovered two things. 1) There is an option to speak to a case manager without punching in all your info at the beginning of the menu. I missed it before; when I heard "to repeat the menu, press *" I figured that was the end of the options, but no. And at 7:01 Central time, all operators were busy (figures) but following this route they put me on hold this time. Luckily only for a few minutes.
More importantly, 2) It appears that the Buffalo regional office is not sitting on their hands or had dropped my claim file between some crack or another. They are simply overloaded, he told me, to the point where claims are taking 12 or more weeks to process. I'm not sure if he told me 12 only because it was 2 more weeks than the 10 I told him I've waited already; it wouldn't surprise me though. To their credit, the guy I talked to seemed far less anxious than I thought he would be to reach through the phone and pull my face off for bothering him with yet another claim status check. I surmise it was not so much patience on his part, but that he was simply dead inside by then.
So back to waiting now. *twiddles thumbs*
[SIZE="1"]BS General Business, March 2010
CLEP College Algebra 51
CLEP Natural Sciences 63
CLEP Social Sciences and History 59
CLEP A&I Lit. 74
CLEP Intro to Sociology 67
CLEP Info Systems and Computer App. 58
CLEP Intro to Psychology 66
CLEP Intro to Business Law 64
CLEP Principles of Management 73
CLEP Principles of Marketing 63
CLEP Principles of Macroeconomics 61
CLEP Principles of Microeconomics 62
DSST Fundamentals of Counseling 49
DSST Principles of Supervision 61
DSST Substance Abuse 441 (Pass)
DSST Business Law II 67
DSST Management Information Systems 436
DSST Principles of Statistics 466
DSST Principles of Finance 435
DSST Civil War and Reconstruction 57
DSST Criminal Justice 431
ECE English Comp C :mad:
ECE World Population A
ECE Ethics, Theory and Practice A
ECE Organizational Behavior A
ECE Human Resource Management B
EC Business Policy B
Straighterline Accounting I B
Straighterline Accounting II B
CSU Pueblo Ops Management A
[/SIZE]
CLEP College Algebra 51
CLEP Natural Sciences 63
CLEP Social Sciences and History 59
CLEP A&I Lit. 74
CLEP Intro to Sociology 67
CLEP Info Systems and Computer App. 58
CLEP Intro to Psychology 66
CLEP Intro to Business Law 64
CLEP Principles of Management 73
CLEP Principles of Marketing 63
CLEP Principles of Macroeconomics 61
CLEP Principles of Microeconomics 62
DSST Fundamentals of Counseling 49
DSST Principles of Supervision 61
DSST Substance Abuse 441 (Pass)
DSST Business Law II 67
DSST Management Information Systems 436
DSST Principles of Statistics 466
DSST Principles of Finance 435
DSST Civil War and Reconstruction 57
DSST Criminal Justice 431
ECE English Comp C :mad:
ECE World Population A
ECE Ethics, Theory and Practice A
ECE Organizational Behavior A
ECE Human Resource Management B
EC Business Policy B
Straighterline Accounting I B
Straighterline Accounting II B
CSU Pueblo Ops Management A
[/SIZE]