Quote:I had a really good experience with TESC. They were timely, curtious, and even went out of there way to help me when applying to graduate school. I have talked to them on the phone multiple times and each time felt like I was important.This is good to know as a counter point so thank you for sharing your experience. It would also be helpful to share which department you were taking to.
psclements Wrote:Did you feel that making the comments you have made(on here) really helps someone make an educated decision to what school to choose? I don't feel that you have helped at all. I feel that the comments cause more confusion than they do good.
I feel differently. The more information I have the better. I don't want to hear just the good things, I want to find out the bad as well. If I were to consider TESC because of some other advantage that it has, then I would want to know that there is a potential tradeoff in customer service. So if I enrolled and found out that it was true, then I went in with my eyes open. Now, if after reading this thread and you enrolled and still compained about the customer service, then I don't know what to say.
Quote:TESC isn't for everyone as each of the "big 3" have different characteristics that make them better for some than others. They aren't perfect but if you are honest with yourself, none of them are.
The original author of the thread did not say the other 2 are perfect. Just pointing out the bad experiences he had with TESC. If you have any bad experiences with the other two, you could share with the rest of us so we can look out for them.
Also, I believe the original author's real point is that TESC's customer service is bad. Rather than TESC is bad.
Quote: I hope that it does not become common place to start posts like this one. It is embarrassing to it's author, counter productive, and in direct opposition of the spirit of this site.
I again respectfully disagree. Buyer beware. The more the buyer is made aware, the more they can look out for themselves. The title of the thead makes it clear what this thread is about. No one has to read it if they don't want to. It's up to the reader to make up his or her mind but it's another data point to consider.