I Can't Believe This Happened!

[Urbannaja]

[QUOTE=cederic824]
I am not at all happy with the testing center. There should have been some sort of redundancy to insure those answers would stay where I put them. Also, I was very offended by his "oh well" response to my problem.

QUOTE]


I wouldn't be too hard on the proctor guy, you said he documented what happened, but beyond that there's probably nothing he can do... At worst, they should watch the tape to make sure you're telling the truth and let you redo the test.

If they tell you "too bad," don't bother talking with the customer reps, ask to speak with management and let them know it's unacceptable (keep asking for the next boss up until you get someone who will comply).