HELP - Issue with CLEP Proctor Track software

[cblack2015]

Hey there, I actually had THE EXACT same problem. I allowed them to access my computer remotely twice for over 30 mins each time and nothing worked. I eventually just emailed proctortrack explaining the situation and gave my account info and I just kept checking over a few days and all of a sudden I was granted access. I took my first remote proctoring test today and it did the face scan no problem. So there is a definite issue with that part of their website, but they have the ability to verify you if the system is having probem.