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[MNomadic]

I never even got to the stage of being able to do the room scan and verification.

What did you do after you downloaded flash and kept getting just a blank white screen?

I downloaded "flash for other browsers" - which can be difficult to find because the Adobe site doesn't really work for this EOL product. I think the URL I got it from was https://fpdownload.adobe.com/pub/flashpl...player.exe If you downloaded and installed any other Flash version (such as the one for Chrome/Opera or Internet Explorer), that might explain what happened. 

With Flash installed, everything worked. I get asked for the code, I do the room scan, all that stuff.

I just hope that PSI updates their browser in the next few months because it's soon going to be impossible for new students to take the test due to the lack of Flash downloads/support.

Replying so I can find this post if I need it in a few months when I'm taking a final for one of my ASU courses.

So frustrating! I went to take my final for computer applications yesterday and did the ID/user photo and room scan flawlessly(I've done it dozens of times by now), but there was no option to start my exam within the PSI browser and there were no instructions anywhere to take the exam in a different browser so I panicked and contacted tech support. They have no idea what they're doing honestly and eventually I gave up. This morning I get an email saying my proctoring was accepted even though I literally didn't even start the test(If my session was actually reviewed, they'd clearly see that) and now I have a final grade of 0/40 with a congratulations that I my proctoring passed. Now I'm frantically trying to get everything reset so I can actually take my test. Why even have a proctoring service and why not put explicit instructions in the course?