StraighterLine monthly membership is billed automatically—cancel before

[saraholson]

Auto-renewal is a known tactic businesses use to increase customer retention. They know not everyone will remember to cancel. That's why we get emails about everything under the sun except "reminder: your subscription will renew on X date and you'll be charged X amount". Companies don't send those types of emails because they are hoping we won't remember to cancel.

Here is an article (amongst many) on the subject:https://www.inc.com/andrew-griffiths/how...olicy.html

I have worked in collections for about 15 years and one of the main things companies push is getting people to sign up for autopay or auto-renew. Autopay reduces delinquency and auto-renew keeps membership numbers up. 

It's not insulting to straighterline to indicate that factually, they are choosing auto renew as a path to make more money (like every other business online nowdays). 

Yes, I forgot to cancel the very first month I had a SL sub (2 years ago now) because I didn't realize i could continue using the service if i cancelled in the middle of my membership. I thought it would cut off access. So I waited until what i thought was the last day, but it turns out it was actually one day prior that i should have cancelled. It's an easy mistake to make when you are totally unfamiliar with these providers. I don't think there is any shame in someone forgetting. I also don't think there's any shame in SL having this policy. BUT it does mean that posts like this one (from the OP, trying to warn others who are new) are valuable and should be appreciated