Charter Oak / Straighterline / Grades

[vpassenheim]

*** I want everybody to know that if you request a transcript from ACE for grades from Study.com, Charter Oak will enter those grades as 'P' in your Advising Worksheet. It happened to me today. I had 4 classes that I got 'A's for and instead of helping my GPA, they simply count as fulfilling a course objective and not toward the GPA! Bummer. My grades from Davar Academy and Straighterline came in as letter grades. Study.com is the easiest of the 3 when it comes to completing LL (lower level) courses, for sure.***

I'm going to request a Study.com transcript directly to be sent to Charter Oak and hope that has some effect on getting those 'P's turned into 'A's. I'll keep you all advised!

Yes, this is standard at every college that accepts ACE.  In order to get grades, it has to come from Study.com directly.

Jennifer,

Well, this just got more interesting, because I did send my official transcript from Study.com to COSC, and they're being difficult with regards to assigning a letter grade from that transcript. I would expect that from some non-critically thinking government functionary, but not an "institute of higher learning". I'm attaching the email I sent to my academic counselor, which includes your post from 12/14/18.

Hi Karen,

Thanks for checking, but that seems quite the cop-out answer, since the ONLY reason Study.com doesn't include grades on their transcripts is that they allow the receiving institution to designate the the letter grade based on the given percentage score, which Study.com does provide, and how that score aligns with that school's grading scale policy. Not all schools have the standard A = 90 - 100, B = 80 - 89, etc. grading scale. It is for that reason that Study.com doesn't list the grade, but they DO list the "grade" as a final percentage score very clearly on the transcript.... Victor got a 91% in Management Information Systems, etc. Charter Oak knows what a 91% is....

Also, I have the following information from another Charter Oak student, that actually contradicts that current information from the registrar's office, with the registrar's office own words (found here: https://www.degreeforum.net/mybb/Thread-Charter-Oak-Straighterline-Grades?highlight=study.com+transcript):

[YOUR POST FROM 12-14-18 INSERTED HERE]

As you can see, that was from just 4 months ago. This was also the reason that I sent a "comprehensive transcript" from Study.com, as the above communication seems to give equal treatment to both providers with regards to grades.

If Charter Oak is going to treat all transfer credits from Study.com in a different manner now, then the very least responsible thing to do is to warn prospective students that that is their policy, and that was never done! Also, the message from Charter Oak has been inconsistent on this, even while the affiliation between Study.com and Charter Oak has been a "selling" point to prospective students by both parties. Now the message is "You can use Study.com, but it most certainly won't help your GPA!"

Again, I feel somewhat robbed by this experience. My Straighterline courses DID come through for grades, so it does confirm what Jennifer was told in the exchange above. 6 courses (5 with As already in, and a potential 6th) are 18 total credits which would have some positive impact on my GPA (I haven't done the math yet, but along with the Capstone would likely push me to a 3.6 - it's competitive out there, and it's a matter of pride in one's work).

We deserve consistency. If you feel that it would be better for me to take this up personally with the registrar's office, then I am happy to do so. I just can't believe that's the response they gave. It's cold and uncaring to see a percentage grade score and then dismiss it with a "P", when you very well know how those scores align to your own grades policy. If you're implying that a 91% at Study.com isn't the same as a 91% at Charter Oak, then you need to be open and clear about that also.

I really look forward to your input on this. Once again, thank you.

Best regards,

Victor

If you send transcripts from Study.com or SL directly to COSC (not through ACE), then COSC gives a letter grade to it.

BUT, if you send the transcripts from ACE, then you get a "P."  This has been explained time and again.  ACE does not give COSC a score, they only send through a transcript saying that you passed.

And if you sent an ACE transcript to COSC and THEN try to send the transcript, it's too late, they've already credited the course to you from ACE and they won't change it.

This was explained on a separate thread from Jennifer, but obviously it wasn't looked at before the ACE transcript was sent.

dfrecore,

Thank you for responding here. You're quite clear and I appreciate that, but bear in mind that while I'm grateful for this resource of information (degreeforum.net), it takes quite a bit of treasure hunting to get a specific response to a specific question

I want to ask you one thing about what you posted. You said, "And if you sent an ACE transcript to COSC and THEN try to send the transcript, it's too late, they've already credited the course to you from ACE and they won't change it." What is the rationale behind that? Are their processes written in stone? Is it an impossibility or too great an inconvenience to have somebody take the 2 minutes to access the digital records and change the "P"s to "A"s?

I'm just look for rational answers. If you don't know the answer, that's fine. People keep characterizing my dissatisfaction as irrational or unimportant, yet I know that I worked hard for those "A"s - 5 going on 6, and had I known that this would be the result I would have done everything possible to avoid Study.com knowing that they're not weighting my GPA based on my efforts with them, yet are counting other sources such as Davar and Straighterline toward the GPA calculation.

Thank you for bearing with me and, of course, I appreciate any input you wish to share.

Victor