How to get a refund on rubbish on-line courses?

[sanantone]

I signed up for a couple of on-line courses from a local community college. Within a week, I noticed that the professors did not know what they were doing, but the school said you can only get a refund on tuition if you withdraw within the first day.

Now I'm four weeks in. One professor has some assignments posted, but hasn't graded anything or even replied to any inbox questions or noticed that the discussion area is filled with students asking where is the professor, why are some assignments missing, etc.

The other professor has really confusing assignments. The instructions are sometimes four pages long, but ramble on so much I can't tell what I'm supposed to actually submit.

Is there some procedure for dropping and obtaining a refund? The policies of letting you drop only in the first day seems to assume that they have professional professors. But they don't.

The procedures are determined by the school. We don't have that information; you haven't supplied the name of the school. The bursar handles refunds, the registrar normally handles dropping classes, and the department chair would normally handle complaints about professors.