TESU transcript audit says 13 required credits through TESU?

[allvia]

That has to be a canned email response (that they have not updated) as the residency waiver did increase to $2200 as of July 2018 with the Study.com affiliation that your friend has.  Or had they already paid the waiver while it was still $1800?

As dfrecore stated, you can earn those missing credits through any source that TESU accepts (ie Study.com, SL, CLEP, etc).  Curious what degree and what are they missing? Do they already have all the ULs needed for the AOS?