ACE not needed to send Study.com Transcripts to TESU

[leland.kirk]

I'm having the same issue here. I sent in my ACE transcript to TESU and was told I needed to have a transcript sent directly from Study.com, so I requested one. I don't know if they just ignored my request or they are having issues with their system but I never received notification it was sent and TESU never received it. I requested a transcript a second time. Same thing. I have contacted TESU regarding Study.com not sending out transcripts and I'm hoping they will just use the ACE transcripts because once my transcript is received I'm done with my degree.

It's being sent. It goes through physical, paper, snail mail. I send transcripts through the study.com site portal and check the little box to get emailed responses, but never get them either. Within two and a half weeks or so, I've noticed, it either just shows up on your TESU evaluation, or you get a TESU email saying they got the transcript which means add another few days at least.