03-26-2018, 03:23 PM
Is it normal for the transcripts to take kind of a while?
I sent my first Study.com transcript to TESU (including only one course) at the very beginning of the month, stupidly letting autofill fill in most of my information. And TESU sent an automated message a week later saying my date of birth didn't match the transcript I tried to send. It was the correct date but showed 2018 as the year, I believe. So I promptly disabled autofill, put the correct information in, and resent it. About a day shy of two weeks after the automated response (being today), I haven't heard anything, and spent much of my afternoon on hold and being transferred around to different people at the offices of TESU, before someone finally told me:
they only receive Study.com transcripts in the mail now.
Which definitely explains the wait. It's just a little frustrating. I can't be switched to the Study.com affiliate status and pay for the Capstone until a Study.com transcript gets to TESU.
I wasn't sure who else to talk to if TESU simply doesn't have it yet, so sent a support ticket to Study.com, which I apparently don't have access to view, and ended up emailing Study.com's support email, which I can only assume is probably the same thing.
Oof. Sorry, end of my little rant, ahaha.
I sent my first Study.com transcript to TESU (including only one course) at the very beginning of the month, stupidly letting autofill fill in most of my information. And TESU sent an automated message a week later saying my date of birth didn't match the transcript I tried to send. It was the correct date but showed 2018 as the year, I believe. So I promptly disabled autofill, put the correct information in, and resent it. About a day shy of two weeks after the automated response (being today), I haven't heard anything, and spent much of my afternoon on hold and being transferred around to different people at the offices of TESU, before someone finally told me:
they only receive Study.com transcripts in the mail now.
Which definitely explains the wait. It's just a little frustrating. I can't be switched to the Study.com affiliate status and pay for the Capstone until a Study.com transcript gets to TESU.
I wasn't sure who else to talk to if TESU simply doesn't have it yet, so sent a support ticket to Study.com, which I apparently don't have access to view, and ended up emailing Study.com's support email, which I can only assume is probably the same thing.
Oof. Sorry, end of my little rant, ahaha.
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