Documenting My Son's WGU Experience

[rowan555]

good advice i got up front from other students (that thankfully I didn't have to use -- my student mentor is great): if you don't click with your Student Mentor, get a new one. You're shouldn't be paying the money and spending the time to struggle with your mentor. Lots of people apparently stick with lousy mentors because they don't know you can just ask the school for a new one.

He may need to. He hasn't even gotten to his start date yet and he's already frustrated. He asked about getting Office and was told he had to wait until June 1. He had really wanted to start working on Spreadsheets but his new pc doesn't have Office. A week later I do some googling and discover the information he needed to get him access to Office immediately. He's also wanting to take 2 exams ASAP, so he was asking if there will be a tracking number/ship notification for his webcam (so he knows what to expect and can begin planning his exam schedule) and the guy just replies "You'll get it the 14th of the month or later." I paid his tuition in full May 5th or so in the hopes of his getting the webcam closer to the start date, but apparently that isn't happening. The mentor could explain things a bit better, for sure.