09-13-2016, 10:57 AM
ndelcollo Wrote:If you need any help through them, I would either call them or send an email directly to Lucas. He has helped me on multiple occasions with things and he actually listens to the problem and doesn't just give the standard, stock response. I've spoken with him both through email and the telephone and he is a great customer service rep. I think the contact option on the website is just for very basic things, so if you need something a little more in-depth I would definitely not bother with that option.
Good to know. Study.com needs to ramp up their CS. Timeliness in receiving an answer has been an issue, as well as receiving a clear answer to the actual question. It's been annoying to me to receive answers like "check the syllabus, here is the link" when the question was about something not on the syllabus.
BA.SS: TESU '17
AA.LS, with Honors: CC '16
CHW Certification: CC '15
ΦΘΚ, Alumna Member
"It does not matter how slowly you go as long as you do not stop."― Confucius
B&M University: '92-'95
CC: '95-'16
CLEP: A&I Lit; '08
DSST: HTYH; '08
FEMA: unusable at TESU
IIA: Ethics & CPCU; '15
Kaplan: PLA course; '14,
NFA: 2 CR; '15
SOPHIA: Intro Soc; '15
Straighterline: US History II, Intro Religion, Bus. Ethics, Prin. Mgmt, Cult. Anthro, Org Behavior, American Gov't, Bus. Comm; '15
Study.com: Social Psych, Hist of Vietnam, Abnorm Psych, Research Methods in Psych, Classroom Mgmt, Ed Psych; '16
TECEP: Psych of Women, Tech Writing, Med Term, Nutrition, Eng Comp I; '16
TESU: BA.SS Capstone course; '16
Ended with a total of 170 undergrad credits (plus lots of CEUs). My "I'm finally done" thread
AA.LS, with Honors: CC '16
CHW Certification: CC '15
ΦΘΚ, Alumna Member
"It does not matter how slowly you go as long as you do not stop."― Confucius
B&M University: '92-'95
CC: '95-'16
CLEP: A&I Lit; '08
DSST: HTYH; '08
FEMA: unusable at TESU
IIA: Ethics & CPCU; '15
Kaplan: PLA course; '14,
NFA: 2 CR; '15
SOPHIA: Intro Soc; '15
Straighterline: US History II, Intro Religion, Bus. Ethics, Prin. Mgmt, Cult. Anthro, Org Behavior, American Gov't, Bus. Comm; '15
Study.com: Social Psych, Hist of Vietnam, Abnorm Psych, Research Methods in Psych, Classroom Mgmt, Ed Psych; '16
TECEP: Psych of Women, Tech Writing, Med Term, Nutrition, Eng Comp I; '16
TESU: BA.SS Capstone course; '16
Ended with a total of 170 undergrad credits (plus lots of CEUs). My "I'm finally done" thread
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