You've Got to be Kidding Me

[bawhitsett]

I was told by the registrar's office that TESC had started accepting CompTIA's A+ and Network+ certifications for credit, but because CompTIA publishes the cert transcript on-line versus sending out a hard copy I never could get a definitive answer on what it would take to obtain those credits... I was told to send in a notarized copy of my certificate, publish my transcripts on-line for a counselor to view, but they still couldn't guarantee I'd earn the credits. For Christ's sake, what else do they want?? I ended up taking a course to fulfill the last of my credits. I'm happy to have TESC as my alma mater, but their customer service reps are the least informed and caring I've ever encountered in academia.