Doing research that makes a difference

[passit1]

Another case of talking rather than doing. I see this over and over and it hurts my logical brain. One company I worked for trained us to be Lean Six Sigma White Belts and had us run kaizen events in our unit. Good stuff, especially since LSS is really TQM which is a perfect model of continuous improvement in a healthcare department.
But then at a corporate level they decided we needed to implement a lengthy checklist of how to specifically and minutely perform almost all functions. It left no room to modify the program to fit site specific needs and we were not allowed to change (improve) on the system at all. All of this was exactly the opposite of what we learned as White Belts. I called it the Anti-TQM equation.

Say one thing and do another. Especially when the another is the same thing that hasn't worked for ever and ever.
At least that county did the right thing and increased the salaries even if those other close-minded boneheads don't get it. You improved a very important system that affects the health and safety of real people. That's something to feel good about.