Call Center Opinions?

[gingerbeefE]

I literally have to take a day off from work if I need to call any place that uses a call center. For example, my banks, my cell phone company, and anywhere else that has a 800#. I literally once again have spent an entire day being transferred from "specialist" to "specialist" and yet still have nothing resolved. My wife calls her Canadian bank and they answer within minutes and solve her problem quickly and efficiently. Does anybody have a solution?

I live in japan, if i need to call a state bank or anything i have to wait until midnight or wake up early. As far as having a solution, make sure you have the right department, if someone refuses to help, don't ask for a different specalist ask for a manager. Your SOL if you call and your like 15th in line, maybe try emailing to resolve your issue.