I had the same issue with code BGS310 when I subscribed with Straighterline earlier this week. I emailed them and explained that I was a new subscriber to straighterline, and had signed up to take advantage of their BGS310 promotion.
They replied right away with this response
Hi Max,
It appears that you have already enrolled in your monthly subscription which is why the promotion code is coming up invalid. The BGS310 code only applies to first time buyers. Since you have already purchased the subscription, our system thinks that you are a current student. Normally students buy the subscription with their first course.
I have asked our marketing department to provide us with a 1 -time use code for your course purchase.
*******
This will give you $49 off of your first course.
Hope this helps and have a nice day!
Thanks,
Gemma
From the message I got my guess is that the code is meant to be used when you subscribe, that is, have subscription and courses on the cart at time of purchase. If you email them then theyll likely provide a one-time use promo code for you.
Good luck!
They replied right away with this response
Hi Max,
It appears that you have already enrolled in your monthly subscription which is why the promotion code is coming up invalid. The BGS310 code only applies to first time buyers. Since you have already purchased the subscription, our system thinks that you are a current student. Normally students buy the subscription with their first course.
I have asked our marketing department to provide us with a 1 -time use code for your course purchase.
*******
This will give you $49 off of your first course.
Hope this helps and have a nice day!
Thanks,
Gemma
From the message I got my guess is that the code is meant to be used when you subscribe, that is, have subscription and courses on the cart at time of purchase. If you email them then theyll likely provide a one-time use promo code for you.
Good luck!