Straighterline Question

[marianne202]

No, I didn't get a cancellation number, unless it was emailed and possibly ended up being deleted as spam. I clicked the cancel account in my account settings and I got the pop-up box explaining about the grades and verifying I wanted to cancel then I clicked to cancel and that was it. I never thought another thing about it until it showed up on my bank statement. I went back to my SL account, first time since I finished and sent my classes to ACE and EC and it showed they renewed it on 1/19 with another renew set for February. I called and was told sorry, we don't do refunds. I think that is crummy since it doesn't cost them any money if I'm not using their service or even logging onto their server using bandwidth! Live and learn. I will try to call about changing it to my son's name, although after the rudeness of the gal I talked to about the billing issue, I'm not looking forward to talking to them again! Thanks for the help, I just hope I can change it over to him and at least not waste the $99!