Online Degrees and CLEP and DSST Exam Prep Discussion
Help!!! - Printable Version

+- Online Degrees and CLEP and DSST Exam Prep Discussion (https://www.degreeforum.net/mybb)
+-- Forum: Miscellaneous (https://www.degreeforum.net/mybb/Forum-Miscellaneous)
+--- Forum: Off Topic (https://www.degreeforum.net/mybb/Forum-Off-Topic)
+--- Thread: Help!!! (/Thread-Help--9909)



Help!!! - MissCLEP - 04-16-2010

Okay, so I signed up as a paying member of Instantcert about five days ago, and was able to access the Specific Exam Feedback section immediately. However, yesterday when I logged on this forum came up as "private", and when I enter the forum it says there are no threads to display. I waited awhile to see if it might fix itself, but so far it hasn't. I'm using the same username and password now that I used when I was able to see threads in the forum a few days ago. I really want to be able to access this forum, as that's half of the reason I signed up as a paying member. Any ideas on how I can fix this problem?


Help!!! - NAP - 04-16-2010

There were some computer problems for the forum earlier this week and 3 days worth of posts and PMs were lost. If you sign-in to the IC flashcards, it says that the links between the flashcards section sign-in info and feedback sign-in info were lost, too.

Try signing into the IC Academy (flashcard) section with your IC info. Then it should ask you for your forum name and password again to relink your information and give you complete access.

Let us know, if this works or not.


Help!!! - MissCLEP - 04-20-2010

NAP,

I did as you suggested, but when I logged onto the flashcard section of IC I wasn't prompted for my forum password, and when I go to the forums the Specific Exam Feedback section is still marked as private. I tried to log onto just the forums using the password I use for the flashcard section, but it didn't accept it. What should I do? Should I cancel my subscription and then resubscribe?


Help!!! - NAP - 04-20-2010

Oh, I'm sorry. I should have added this before:

Contact the webmaster at webmaster@instantcert.com

He will be able to help you get this problem resolved.


Help!!! - sgloer - 04-20-2010

MissCLEP--

I've returned you to paid subscriber access on the forum. Please try accessing that area again.

In the future, email me directly at webmaster@instantcert.com for a quicker response!

Thank you,


Help!!! - MissCLEP - 04-20-2010

I can view it now! :hurray: Thanks so much!!!