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+--- Thread: Missing Straighterline credits on credly (/Thread-Missing-Straighterline-credits-on-credly)
Missing Straighterline credits on credly - yc1981 - 03-27-2024
Hi all, I went back through my credly transcript and my straighterline/old ace transcripts and I can see Straighterline missed sending some of my classes to credly. I had been on the old system previously before they went through Credly and I used the Straighterline web form to request that they send my transcripts over to Credly and turn them into badges after the fact. Is there a specific way I should use to contact Straighterline to find out why I am missing classes? Seems like many things require me to have an active subscription, which I don't need... thank you for any advice.
Okay, this is weird! I actually think the problem is with Credly. I logged into straighterline and I can see under My Transcripts that they included the classes in question on the transcript. But somehow it never appeared in Credly as a badge. So now I need to figure out who to contact at Credly, I think. I sent a request through their online help form, hopefully that will work.
RE: Missing Straighterline credits on credly - rachel83az - 03-27-2024
Also contact Straighterline. This thing happens sometimes and contacting both institutions is the best way to ensure that your courses will correctly be added to your Credly transcript.
RE: Missing Straighterline credits on credly - bjcheung77 - 03-27-2024
Yes, practically the same advice I would provide in your previous thread here: https://www.degreeforum.net/mybb/Thread-Confused-about-Credly-ACE
BTW, did you get your financial aid issue resolved from earlier in the month? https://www.degreeforum.net/mybb/Thread-Financial-aid-issues