(07-15-2022, 04:59 PM)bjcheung77 Wrote: The first post offerings seem alright as it can be laddered up to the degree, having said that, the last two offerings for "customer service" is a tad expensive for 12 credits.  One can get a basic understand of that by taking a Saylor.org course for $5, and take a few Study.com courses that touch up on the 4 courses they have, these would be great additions as Entrepreneurship is a new concentration area...

It's not the same thing, but customer service skills are built by experience and improvement, I think it's more hands on than what can be really "taught" by taking these respective courses, alternative courses would teach about the same material but at a significantly more affordable price.  It's great they offer this, but I don't think anyone will take these unless it's bundled with the degree...not the cert alone.