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Notification window opened while on a proctored exam! - Printable Version

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+--- Thread: Notification window opened while on a proctored exam! (/Thread-Notification-window-opened-while-on-a-proctored-exam)



Notification window opened while on a proctored exam! - carebear_007 - 04-16-2021

Oh my gosh I’m so frustrated. I was taking a study.com proctored exam and I had maybe 5 questions left. I was using my touchscreen to scroll up to the next question and the Notification window slid out! Arrrggghhh!!! I don’t have a mouse and using the down arrow changes my response. I immediately contacted PSI Testing to find out if it would disqualify me. They said no and gave me a ticket number as proof that I contacted them. I emailed study.com to let them know as well. I guess ultimately it would be up to the person proctoring the exam or maybe study.com to decide. Ugh.... and it’s Friday too so that means I have to be a nervous wreck all weekend. Has this happened to anyone?


RE: Notification window opened while on a proctored exam! - Silvious - 04-16-2021

It's okay, as long as the notification doesn't contain any test-related material. There was this one test that my friends were bombarding Discord with ting ting ting for 15 mins but I'm still good to go.


RE: Notification window opened while on a proctored exam! - rachel83az - 04-16-2021

I had a notification pop up for some kind of software update in the middle of a test once. I didn't contact anyone and just hoped for the best. It was fine.


RE: Notification window opened while on a proctored exam! - monchevy - 04-16-2021

That happened to me once, too. A text came in. I freaked out and couldn't focus for the rest of the exam. My grade suffered from that, but I wasn't penalized for the text coming in.


Notification window opened while on a proctored exam! - jch - 04-16-2021

I created a separate clean computer user account for proctored exams. Every system feature that isn't required for testing is disabled. That user account isn't signed in to anything except the proctoring/testing services. I recommend that everyone do this, as it significantly reduces your risk of problems.


RE: Notification window opened while on a proctored exam! - bjcheung77 - 04-16-2021

You should be fine, I have had that issue happen to me a couple of times. I never had a red flag or anything in my account.


RE: Notification window opened while on a proctored exam! - carebear_007 - 04-16-2021

Thanks everyone. Based on these responses, I'll be breathing easier this weekend.


RE: Notification window opened while on a proctored exam! - carebear_007 - 04-20-2021

Just wanted to update on this. I passed! Smile

Thanks for all of the feedback!