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+--- Thread: Jumpcourse offline? (/Thread-Jumpcourse-offline)
Jumpcourse offline? - superzim - 05-28-2016
So does anyone have any info on if jumpcourse is temporarily having issues or if the site is going to be down permanently. I know they were up a few days ago but just checked recently and it comes up with a back-end error/maintenance message.
Jumpcourse offline? - bjcheung77 - 05-28-2016
Oh wow, I just tried it and it's down for me as well...
Hmm, it says they're doing maintenance so, I would see how it is after the holiday.
How long has it been since it was last working for you? Hope they aren't having issues...
Usually it would be fixed promptly if it was an issue with the ISP as most of them would have an up time of 99%.
Come to think of it, there was a thread in regards to JumpCourse not being accepted at a college or two recently.
http://www.degreeforum.net/general-education-testing-discussion/26294-jumpcourse.html
Jumpcourse offline? - beatty25 - 05-31-2016
I have emailed them a couple of times and left messages asking for a refund. Thus far, I haven't been successful. I am not sure if any of there math classes are being accepted right now. If anyone has any additional information please let me know.
Jumpcourse offline? - bjcheung77 - 05-31-2016
:toetap: That's weird, their site is back up. So, I don't think they're out of business or anything, maybe technical issues.
I'm not sure if you will be able to get a refund as they "were" ACE Recommended at the time when you enrolled.
But you should. Have you looked at their online policy in regards to refunds? https://jumpcourse.com/faqs
What is your refund policy?
Entirely complete your JumpCourse and take your credit exam within six months of starting the course, and we guarantee you will earn credit where applicable. If not, we will *refund your course fee or allow you to retake the course for free – your choice.
*Refund includes those fees received by JumpCourse, less any discounts, coupons, or net receipts from third party resellers or JumpCourse affiliates. For example, if a customer purchases a course through a promotion from another source and then requests a refund, only the net fees received by JumpCourse will be refunded, which may not constitute the entire price paid for the course.
Jumpcourse offline? - dfrecore - 05-31-2016
bjcheung77 Wrote:What is your refund policy?
Entirely complete your JumpCourse and take your credit exam within six months of starting the course, and we guarantee you will earn credit where applicable. If not, we will *refund your course fee or allow you to retake the course for free â your choice.
They also offer a 100% guarantee:
Purchase your JumpCourse risk-free -- each course is backed by our No Questions Asked 100% *money back guarantee!
Simply contact our friendly Customer Service team at hello@jumpcourse.com. Provide them your customer number or email address and ask for your refund. It is that easy! Your refund will be credited to your credit card within 72 hours -- no questions asked.
Yes! You heard correctly. No questions asked -- just drop your course within 30 days, and get 100% of your course fee returned! And, check this out; After 30 days, once you take the entire course and, if for any reason you are not fully satisfied, just let us know and we will refund 100% of your money back to you! 100% complete customer satisfaction is our goal. Simply contact our friendly Customer Service team at hello@jumpcourse.com for more information.