Online Degrees and CLEP and DSST Exam Prep Discussion
ACE Account Locked - Printable Version

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ACE Account Locked - pinkrose - 12-31-2014

I just finished up Intro Statistics @ 78%, I was so happy because it took me almost 2 months to complete. So when I logged into my ACE account to request Intro Stats be added to my transcript, I get a message that says my ACE account is locked. Of course, I can't get any kind of answer as to why until after New Year's.

I see where there was a question before about ACE not printing transcripts, but my account is actually locked. I can’t even access it to request an add on.

Just wondering, has this ever happened to anyone else? :confused. I wanted to have this added so I can try to also complete Business Stats. I can't imagine why it would be locked, it's not like an account that you pay money to. Any help would be great.


ACE Account Locked - cookderosa - 12-31-2014

I've never heard of that either. Did you maybe attempt a wrong password too many times?


ACE Account Locked - bricabrac - 12-31-2014

Early this moring the page wouldn't load. Now, the page loads, I entered my login details and it just sat in limbo processing but never went any further until the page finally timed out and I was presented with the no connection page. The site is obviously down, probably until the office reopens on Jan 2.


ACE Account Locked - cookderosa - 12-31-2014

bricabrac Wrote:Early this moring the page wouldn't load. Now, the page loads, I entered my login details and it just sat in limbo processing but never went any further until the page finally timed out and I was presented with the no connection page. The site is obviously down, probably until the office reopens on Jan 2.

I just logged into my account without trouble. I wonder if it's just acting wonky?


ACE Account Locked - bricabrac - 12-31-2014

cookderosa Wrote:I just logged into my account without trouble. I wonder if it's just acting wonky?

Cook, Thank You for checking! It was definitely down, I was also able to login.

OP, you should be able to get on now and add the course.


Happy New Year!!!