Have you had problems with the class approval, appeal and grievance process at TESU?

Have you had problems with the class approval, appeal and grievance process at TESU? - Printable Version

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RE: Have you had problems with the class approval, appeal and grievance process at TESU? - dfrecore - 11-29-2018

I thought that UCSD Extension specifically said that they don't do for-credit courses? I think that may be the problem, especially if they've changed over the years. Some of the other UC Extension schools do have for-credit courses, but some don't.

RE: Have you had problems with the class approval, appeal and grievance process at TESU? - sanantone - 11-29-2018

(11-29-2018, 12:41 AM)dfrecore Wrote: I thought that UCSD Extension specifically said that they don't do for-credit courses? I think that may be the problem, especially if they've changed over the years. Some of the other UC Extension schools do have for-credit courses, but some don't.

They have a small list of college degree credits, and biochemistry is not on it.

RE: Have you had problems with the class approval, appeal and grievance process at TESU? - dfrecore - 11-29-2018

(11-28-2018, 12:38 PM)TESUstudent Wrote: - Dishonesty or misleading information given by academic advisors
- Courses turned down for no reason other than to force one to take courses at TESU and not elsewhere

I think that being uninformed, or just plain dumb, is not going to be considered dishonest (which to me sounds like purposely telling you incorrect info). But I could be wrong.

Turning down a course because it's not college-credit-granted coursework, even if it's from an RA school is not for no reason. And, TESU will take courses from all over the place, so saying that it forces you to specifically take it from them is not really true. Now, the advisor may have offered for you to take it there - that's their job. But if you would have actually taken the course, or a similar one, at an RA school as a regular course (like UCSD itself), TESU would accept it.

I really don't think you have much of a case here. I can't see exactly what they did wrong, although maybe they didn't have a good explanation for why they weren't accepting the course - or at least, didn't tell you what the reason was. I'm almost positive that they did not say "we won't take it from there, you'll have to take it here to get credit." Just a guess.

---------------------------------------------

And, I just looked, and TESU doesn't even offer any sort of BioChem course, or any UL Chem courses at all (and only 1 UL Bio course). So I can't quite figure out which course they would have steered you towards for replacement for the course you're saying they wouldn't take because they wanted to take that course with them. It just doesn't make any sense.

RE: Have you had problems with the class approval, appeal and grievance process at TESU? - MNomadic - 11-29-2018

(11-28-2018, 02:03 PM)TESUstudent Wrote: a 400-level Biochemistry Course at the University of California San Diego Extension.

I'm curious, was it: BIOL-40145?

That's the only Biochem course I could find at UCSD extension. It wasn't in the college credit section of the site. Also, despite it's course number starting with a "4" it is not "400-level." It is an intro to biochemistry course.

https://extension.ucsd.edu/courses-and-programs/introduction-to-biochemistry

RE: Have you had problems with the class approval, appeal and grievance process at TESU? - davewill - 11-29-2018

Yeah, they didn't give me credit for my UCSD Extension course either, but then I didn't expect them to. I only sent the transcript to see if I'd get lucky. I think the OP is way off base here. The only complaint of theirs that I think holds ANY water is if advising didn't tell them about the appeals process when they asked...but that's pretty thin.

RE: Have you had problems with the class approval, appeal and grievance process at TESU? - TESUstudent - 11-30-2018

(11-28-2018, 04:06 PM)allvia Wrote: I know I went through an appeal; and although I did not get the credit applied (evaluated) the way I had hoped, I can say it definitely was handed off and escalated to the proper school administrator(s) within the university. It was for a course I had earned credit for at a B&M prior to applying to TESU; not something I took at another school as an enrolled TESU student and planned in advance (with advising) as a set transfer equivalency to fit my TESU degree program and then have it applied as something totally different.

The TESU's appeal process is clearly stated on their site, I assume you took the escalation steps outlined: https://www.tesu.edu/academics/catalog/procedures-and-appeal-guidelines

Yes, I went through the whole process and I am not saying this because the decision didnt go the way I hoped, I can honestly say that they are deceptive, the appeals process is a sham and they should be reported.

I am not interested in University trolls burying my posting with positive reviews, I am only interested in those who have similar stories contacting me, that is the purpose of this thread, so please do so and refrain from other use of this thread. Thank you.

My contact: shoshanafeu@gmail.com

(11-28-2018, 06:54 PM)Merlin Wrote:
(11-28-2018, 02:03 PM)TESUstudent Wrote: a 400-level Biochemistry Course at the University of California San Diego Extension.

The details are not important, what is telling, I think, is the process, which was fraught with dishonesty, and I believe that I am not alone in this experience.
[...]
I think we can collectively force the issue to be addressed.

There are usually ways to remedy these kinds of situations in a way that is much more likely to gain results. There is an escalation process. If your advisor doesn't approve your request, and you have grounds for appeal, you can appeal through the evaluations team (which is where it sounds like you ended up). If that doesn't work out, you can escalate to the dean of the college within TESU that your degree applies to. If that doesn't work or you don't feel it is impartial, you can appeal from there up to TESU's president. If that doesn't work then I suspect you may be out of luck. Appealing to the accrediting board will not do anything. From there you may be better off just changing schools.

Not to mention, even if you have a legit grievance, TESU is known for being one of the most flexible institutions when it comes to accepting credits. As long as the school is RA and the course doesn't duplicate something else on your transcript, you should get credit. It may not always apply the way you think it should (i.e., it isn't guaranteed to meet a degree requirement for a specific course), but you will get credit for it.

How a transfer course is evaluated is usually dependent on a comparison of learning outcomes/syllabus of the external course vs a TESU course to determine where to slot it at TESU. If TESU doesn't offer a comparable course, it may get slotted as an X99 course.

I don't know on what basis you're making your impartiality claim, but you must also keep in mind that the advisory team's job to help you select courses within TESU, they are not well informed about transfer credits or even how that process works in many cases.

As for the dishonesty/misleading stuff. I don't believe the advisors intend to be dishonest but they are known for being wrong... a lot. I think it is generally a lack of communication within the TESU advisory organization. When the advisors don't know the answer to a question (which happens a lot with transfer credit), or don't know for sure, it often seems like they will just make an educated guess or assumption rather than running down the answer and confirming it internally. But in many cases those guesses are wrong.

So yeah, they definitely need to fix the communications problems and improve their customer service and response speeds, but those are outside the realm of the accreditation body's purview. My guess is the team is probably short-handed due to tight budgets and are putting in minimal effort to try to get as many things done as possible.

In any case, I think you should try to get the dean of your school (and/or the president of the university) on the phone first to air your issues. That is the most likely way to get a result. Trying to get them in trouble with their accreditation board is unlikely to provide the results you're looking for. Particularly given that schools aren't required to accept transfer credits at all.

(11-29-2018, 12:41 AM)dfrecore Wrote: I thought that UCSD Extension specifically said that they don't do for-credit courses? I think that may be the problem, especially if they've changed over the years. Some of the other UC Extension schools do have for-credit courses, but some don't.

They most certainly have for credit courses, and this was clearly one, confirmed in writing in an email from them that was both received by myself and TESU.

Yes, I went through the whole process and I am not saying this because the decision didnt go the way I hoped, I can honestly say that they are deceptive, the appeals process is a sham and they should be reported.

I am not interested in University trolls burying my posting with positive reviews, I am only interested in those who have similar stories contacting me, that is the purpose of this thread, so please do so and refrain from other use of this thread. Thank you.

My contact: shoshanafeu@gmail.com

(11-29-2018, 01:40 AM)sanantone Wrote:
(11-29-2018, 12:41 AM)dfrecore Wrote: I thought that UCSD Extension specifically said that they don't do for-credit courses? I think that may be the problem, especially if they've changed over the years. Some of the other UC Extension schools do have for-credit courses, but some don't.

They have a small list of college degree credits, and biochemistry is not on it.

That is a lie. I have an email from their office that confirms that it is for credit, and it can be easily seen on their web site that it is for credit.

I am not interested in University trolls burying my posting with positive reviews abd deceptions, I am only interested in those who have similar stories contacting me, that is the purpose of this thread, so please do so and refrain from other use of this thread. Thank you.

My contact: shoshanafeu@gmail.com

(11-29-2018, 02:11 AM)dfrecore Wrote:
(11-28-2018, 12:38 PM)TESUstudent Wrote: - Dishonesty or misleading information given by academic advisors
- Courses turned down for no reason other than to force one to take courses at TESU and not elsewhere

I think that being uninformed, or just plain dumb, is not going to be considered dishonest (which to me sounds like purposely telling you incorrect info). But I could be wrong.

Turning down a course because it's not college-credit-granted coursework, even if it's from an RA school is not for no reason. And, TESU will take courses from all over the place, so saying that it forces you to specifically take it from them is not really true. Now, the advisor may have offered for you to take it there - that's their job. But if you would have actually taken the course, or a similar one, at an RA school as a regular course (like UCSD itself), TESU would accept it.

I really don't think you have much of a case here. I can't see exactly what they did wrong, although maybe they didn't have a good explanation for why they weren't accepting the course - or at least, didn't tell you what the reason was. I'm almost positive that they did not say "we won't take it from there, you'll have to take it here to get credit." Just a guess.

---------------------------------------------

And, I just looked, and TESU doesn't even offer any sort of BioChem course, or any UL Chem courses at all (and only 1 UL Bio course). So I can't quite figure out which course they would have steered you towards for replacement for the course you're saying they wouldn't take because they wanted to take that course with them. It just doesn't make any sense.

RE: Have you had problems with the class approval, appeal and grievance process at TESU? - MNomadic - 11-30-2018

Quote:I am not interested in University trolls burying my posting with positive reviews, I am only interested in those who have similar stories contacting me, that is the purpose of this thread, so please do so and refrain from other use of this thread. Thank you.

Not sure if you copy and pasted that enough times yet so I took the liberty of copy/pasting it again for you.

RE: Have you had problems with the class approval, appeal and grievance process at TESU? - sanantone - 11-30-2018

University trolls? I'm not sure you know what troll means. I had my grievance with TESU, but I resolved it behind the scenes without being irrational on an online forum. College-educated people are thinking people. We gather information before coming to a conclusion. Those aren't positive reviews.

I never said that biochemistry is not worth credit. I said that it is not on the college credit list, which is true. It can be hard for TESU to tell when an extension school doesn't make it clear what's for-credit and what's professional development. Judging by your reaction here, if the class is worth credit, I'm not sure you were able to articulate and prove that in a rational manner. People tend to be dismissive if someone seems unbalanced. TESU initially told me that they wouldn't accept UC Berkeley Extension courses, but I was able to show them which ones were worth credit, and they changed their minds.

You can attempt to collect emails all you want, but you can't dictate how others on this forum will react.

RE: Have you had problems with the class approval, appeal and grievance process at TESU? - Merlin - 11-30-2018

Our responses aren't a positive review. In my case, it was a measured response to your initial inquiry giving some more background on what may be going on and why you're probably not seeing the results you expect.

I'm not a representative of any university, nor am I a university shill for any of them. I'm a student just like you. If TESU is in the wrong, I'm all in favor of calling them out and running it up the flagpole to get a reasonable outcome and use evidence and logic to argue your case. That is what academics do, and it is the only thing they respond to.

Crying to their accreditor is a waste of time since it isn't their place to get involved in transfer assessment. You may be forgetting that TESU isn't required to accept transfer credit from any college unless there is a contractual agreement in place. They accept transfer credit for the benefit for the students (and to encourage transfers). It is also in their sole discretion to determine how they assess credit. If you don't like their transfer policies then change schools. It's not like there aren't other options.

If you're just looking for sympathy and "me too" posts, you're in the wrong forum.

Also, as sanantone mentions, I think your understanding of what a troll is may be a bit off. FYI, a troll is "a member of an online social community who deliberately tries to disrupt, attack, offend or generally cause trouble within the community". None of us are here to stir up trouble or be offensive, we're legitimately trying to be helpful.

RE: Have you had problems with the class approval, appeal and grievance process at TESU? - allvia - 11-30-2018

(11-30-2018, 12:48 AM)TESUstudent Wrote:
(11-29-2018, 01:40 AM)sanantone Wrote:
(11-29-2018, 12:41 AM)dfrecore Wrote: I thought that UCSD Extension specifically said that they don't do for-credit courses? I think that may be the problem, especially if they've changed over the years. Some of the other UC Extension schools do have for-credit courses, but some don't.

They have a small list of college degree credits, and biochemistry is not on it.

That is a lie. I have an email from their office that confirms that it is for credit, and it can be easily seen on their web site that it is for credit.

I am not interested in University trolls...

Well there you go, this proves the whole email/letter from a school will never suffice for what matters....

- An Official College Transcript

(Ref: Pierpont BOG AAS Transcripts battle)

University Trolls! Ha, that's just ridiculous. Also, you should just thank us; the more we respond to your thread the more 'relevant' we make it by keeping it one the top threads on the forum. You're welcome - but I'm done supporting anyone who cannot maintain basic forum decorum.