The Better Business Bureau is a Scam in Itself

[UptonSinclair]

Check this story out before you use Yelp again...

Yelp Now Has Court Permission to Change Business Ratings for Money. Don't Forget It. | SFoodie | San Francisco | San Francisco News and Events | SF Weekly

If you read through the comments, the following court document is listed as the source of the story. The information is not as cut and dry as the story would have you believe. According to what I read in the documents, the business owners that sued Yelp failed to prove their allegations where true.

http://cdn.ca9.uscourts.gov/datastore/op...-17676.pdf

My personal experience with Yelp has been very good. When I hire people to do work at my condo, the first place I go is Yelp. I am not claiming it is a perfect system, but I trust it far more than the BBB.