[TESU] Online Student Services going down way too frequently

[Nixi]

On Friday Online Student Services kept going down for me, but thankfully I was able to access it at least once. Today was different, I've been trying to login to Online Student Services at different points throughout the day, and any time I try to log in I get an "Unable to access the registry database for the request" error message (it doesn't load through myEdison either). It's really frustrating and I hope this won't be a normal occurrence at TESU. :ack:

[davewill]

This link will often work even when going through MyEdison doesn't. In fact it just plain works better all the time.

https://webadvisor1.tesc.edu/WebAdvisor/WebAdvisor

[Nixi]

This link will often work even when going through MyEdison doesn't. In fact it just plain works better all the time.

https://webadvisor1.tesc.edu/WebAdvisor/WebAdvisor

I've already been using your link and that's where I'm getting the "Unable to access the registry database for the request" error message. I only used myEdison as a last resort and even that doesn't load Online Student Services. I'll just wait until Monday, but thanks.

[davewill]

Deleted,...........

[sanantone]

I haven't been able to log on to OSS either. I rarely use MyEdison and can't remember my password.

[davewill]

I haven't been able to log on to OSS either. I rarely use MyEdison and can't remember my password.

It should be the same one you use on OSS, you just have to add "students/"to the front of your username.

[AngelaP]

Didn't they just do an upgrade last week? There is a note on their page to clear your browser history if you are having problems. Also, I was just able to log in to MyEdison.

[Al2010x]

It's back up now but slated for maintenance next two days per the announcement on student portal. I had the same issues yesterday.

[Nixi]

It's back up now but slated for maintenance next two days per the announcement on student portal. I had the same issues yesterday.

Yes, thankfully I noticed it was back up later last night. The announcement says that just the myEdison portal will be down from April 25 6 AM ET to April 26 6 AM ET, but the Online Student Services should still be accessible during the maintenance.

[sanantone]

It should be the same one you use on OSS, you just have to add "students/"to the front of your username.

The system might have been glitching, but I kept getting a message that I was using an old password and should log in with the updated one. After OSS went back up last night, I was able to log in with the password I've always been using.

Edit: I checked just now, and My Edison is telling me that my password has expired. This is the current one I'm using for OSS.

I went ahead and changed my password in OSS, and the new one works in My Edison. I guess passwords expire for My Edison, but not OSS even though they're linked.