06-23-2010, 11:43 AM
(This post was last modified: 06-23-2010, 12:03 PM by skyfall123.)
Dear TESC,
This is a serious suggestion. WE ALL know that the time it takes for you to acknowledge receipt of a transcript and the subsequent posting of that transcript currently takes MONTHS. This system works fine for essentially one type of student, someone who is no hurry for anything (i.e. not in a hurry for a job promotion, not in a hurry for graduate school, not in a hurry to get on with life, not in a hurry period.) Then you have the other 99% who actually have lives and have decided to get a degree because they need one for a job promotion, to go to graduate school etc... Let's compare TESC and the USPS. You're current system is akin to sending a letter via the slowest rate possible and it taking a month or two to go cross country. You currently have no incentive to change your system. No amount of complaining by students over the years has changed anything. It is exactly how the USPS was before UPS and Fed Ex showed up. They had one form of delivery, snail mail.
So the only way TESC will improve their standards is through being compensated. Here is my suggestion, just like the post office to do (once they figured out all of their business customers were moving to UPS and FedEx), charge different rates for timeliness of delivery. If someone wants to pay extra to get their evaluation updated in two weeks instead of two months then charge them $20. If they want it in one week, charge $50. TESC doesn't consider that time is money to students....and aren't you supposed to be catering to working students?
Charge more for expediting the transcripting of grades, make money in the process, your entire system will be more efficient since your ticket system won't be tied up with the same questions and finally yours students will appreciate it.
The amount of time that students waste hoping to get their grade posted within 2 months and TESC wastes fielding the same questions instead of SOLVING the PROBLEM could be put to better use. Capiche?
This is a serious suggestion. WE ALL know that the time it takes for you to acknowledge receipt of a transcript and the subsequent posting of that transcript currently takes MONTHS. This system works fine for essentially one type of student, someone who is no hurry for anything (i.e. not in a hurry for a job promotion, not in a hurry for graduate school, not in a hurry to get on with life, not in a hurry period.) Then you have the other 99% who actually have lives and have decided to get a degree because they need one for a job promotion, to go to graduate school etc... Let's compare TESC and the USPS. You're current system is akin to sending a letter via the slowest rate possible and it taking a month or two to go cross country. You currently have no incentive to change your system. No amount of complaining by students over the years has changed anything. It is exactly how the USPS was before UPS and Fed Ex showed up. They had one form of delivery, snail mail.
So the only way TESC will improve their standards is through being compensated. Here is my suggestion, just like the post office to do (once they figured out all of their business customers were moving to UPS and FedEx), charge different rates for timeliness of delivery. If someone wants to pay extra to get their evaluation updated in two weeks instead of two months then charge them $20. If they want it in one week, charge $50. TESC doesn't consider that time is money to students....and aren't you supposed to be catering to working students?
Charge more for expediting the transcripting of grades, make money in the process, your entire system will be more efficient since your ticket system won't be tied up with the same questions and finally yours students will appreciate it.
The amount of time that students waste hoping to get their grade posted within 2 months and TESC wastes fielding the same questions instead of SOLVING the PROBLEM could be put to better use. Capiche?
Excelsior - BS Business 2008
Son #1 TESC BSBA Computer Information Systems completed June 2010
Son #2 TESC BA Computer Science completed November 2010 Currently in Florida State (FSU) Masters CS program and loving it
Son #1 TESC BSBA Computer Information Systems completed June 2010
Son #2 TESC BA Computer Science completed November 2010 Currently in Florida State (FSU) Masters CS program and loving it
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