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Signing up for InstantCert
#1
I tried to sign up for a month of InstantCert for our first time this morning. When I entered our credit card info and clicked submit, the next page said something about "Session Time Out". No confirmation at all. So I thought I must have taken too long and tried again...twice. All 3 times, I got this message. So...I'm wondering if I paid 3 times or if something is just wrong with their site?? I don't even see where to sign in to access tests, so I am guessing I have not signed up although i did pick a username and password in the sign-up process. Any idea what is going on?

Thanks,
Monica
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#2
Contact Steve (the webmaster) about this problem: http://www.degreeforum.net/sendmessage.php4

He should be able to help you get it resolved.
AS in 2010 and BS in 2013 at Excelsior College - Transcripts and Costs
MS Biostatistics in 2019 at Texas A&M University - Graduate School

Sharing Credit-by-Exam*
Resources Used - 20+ Exams Passed & General GRE
Practice Tests - Available for CLEP and DSST

* Link posted with permission from forum admin; thank you!
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#3
Also, try logging on through the IC homepage (lower-right). Maybe one of your tries to sign-up worked. You probably should have received a confirmation e-mail, though.

InstantCert - Study Guides For CLEP, DANTES, ECE, And GED Exams
AS in 2010 and BS in 2013 at Excelsior College - Transcripts and Costs
MS Biostatistics in 2019 at Texas A&M University - Graduate School

Sharing Credit-by-Exam*
Resources Used - 20+ Exams Passed & General GRE
Practice Tests - Available for CLEP and DSST

* Link posted with permission from forum admin; thank you!
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#4
I did try that when I finally saw the login, but it doesn't recognize me. It still won't let me get past the page where I enter my credit card. It doesn't appear to even try, but immediately goes to a "Session Timedout" message. Weird. I have sent an email and I called their credit card company who said they have not received my credit card info. HOpefully it will get resolved soon.

Thanks for your help.
Monica
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#5
I decided to go try from a different computer and it worked. I have no idea why it wouldn't work from my computer, but I'm good now. :hurray:
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