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SDC Proctored Exam "Camera Disconnected"
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(09-17-2020, 12:40 AM)lacussucceed Wrote: After the exam is finished you can see the preliminary grading. Did this show the score you mention?


I got a warning that said I had 30 seconds and then the exam will close out. I was in shock like WTF was that? I just stared at the screen and sure enough, 30 seconds later the PSI secure browser program just closed. It did not show me the final score or anything, which is why I am hoping that the exam was submitted. On My Courses in SDC it says that the course is being graded...

(09-17-2020, 01:07 AM)DeterminedDad Wrote: Two weeks ago, this happened to me with Study.com's Computer Science 204: Database Programming exam. First, I contacted the proctor by phone and waited for an hour. Then the support representative told me I could reconnect (going through the same process of entering the exam code, showing my ID, and doing the room scan, etc.) and continue where I left off; so, I tried multiple times and got disconnected each time. On the third try, I was able to continue with my exam. However, I only had five minutes left, so I rushed to finish 60/100 questions. Finally, I created a support ticket with Study.com and told them what happened. They offered to let me redo my exam for free if I didn't pass. I received credit a few days ago.

P.S. - Now I connect through an ethernet cable plugged directly into to my cable modem instead of using WiFi. I haven't had the "disconnection" problem again.

Yikes. Good to hear that they let you redo the exam, I will post an update when support gets back to me. I am going to buy an ethernet cable and try to kick everyone else out of the house when I take my exams Smile
Although, since I use a USB webcam, I am thinking maybe the USB connection glitched out or got bumped. Either way... Thanks for sharing.
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RE: SDC Proctored Exam "Camera Disconnected" - by Dan A Million - 09-17-2020, 02:16 AM

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