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Question for folks with Sophia courses missing from Acclaim transcripts
#11
The ones I have missing are: Ancient Greek Philosophers, Developing Effective Teams, and The Essentials of Managing Conflict.

I finally got a response today to my second help ticket, and they told me they should show up by end of this week.
West Virginia University at Parkersburg, Associate of Applied Science, Board of Governors program

Traditional College Credits (RA):
15 Credits

ALEKS & CSM Learn:
12 Credits

Straighterline:  
15 Credits

Sophia:
38 Credits
Total from All Sources:
80 Credits
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#12
(01-12-2021, 09:35 PM)monchevy Wrote:
(01-12-2021, 08:10 PM)Laura Erickson Wrote: I am missing 4 badges from Sophia-  Environmental Science, Essentials of Managing Conflict, US History 1, and US History 2.  The badges for the rest of my courses have all been issued. According to Sophia, the credit recommendations have been changed or updated for some of their courses. So they have to issue a different kind of badge, and they are still working on getting those ready for launch. Hopefully they are ready soon, and the different badge type doesn't take away from their validity. None of those courses show a badge button on Sophia.

I have badges for Environmental Science and US History I, and I took them in June and July. Both also show a badge button on Sophia.

Interesting... I was assuming people would be missing the same courses, but guess it is individual.
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#13
(01-12-2021, 09:37 PM)NC Coach Wrote: The ones I have missing are: Ancient Greek Philosophers, Developing Effective Teams, and The Essentials of Managing Conflict.

I finally got a response today to my second help ticket, and they told me they should show up by end of this week.

I’ve probably had 6 help tickets in last 6 weeks, and just about everyone says the same thing ,should see them soon.  Lol.  They’ll get it eventually. I hope.
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#14
(01-12-2021, 03:03 PM)dfrecore Wrote: Mind is a course not showing up on Acclaim, and no option to request it on Sophia.  I've asked at least 5 times.

I was able to transfer all sophia courses to COSC via Parchment for only $5.
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#15
I spoke with them and they were nice but couldn't help me much. It's an IT issue and they keep trying. If they don't arrive by Friday then it's time to call the next week.

I am missing 5 classes but just enrolled in two classes free so I will just be patient. Only Study.com has sent my other courses.
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#16
(01-12-2021, 09:35 PM)monchevy Wrote:
(01-12-2021, 08:10 PM)Laura Erickson Wrote: I am missing 4 badges from Sophia-  Environmental Science, Essentials of Managing Conflict, US History 1, and US History 2.  The badges for the rest of my courses have all been issued. According to Sophia, the credit recommendations have been changed or updated for some of their courses. So they have to issue a different kind of badge, and they are still working on getting those ready for launch. Hopefully they are ready soon, and the different badge type doesn't take away from their validity. None of those courses show a badge button on Sophia.

I have badges for Environmental Science and US History I, and I took them in June and July. Both also show a badge button on Sophia.

Where on Sophia are you seeing the badge buttons?
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#17
(01-13-2021, 03:54 PM)thewupk Wrote: Where on Sophia are you seeing the badge buttons?

On your home page, where your completed courses are listed.
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#18
(01-13-2021, 03:55 PM)monchevy Wrote:
(01-13-2021, 03:54 PM)thewupk Wrote: Where on Sophia are you seeing the badge buttons?

On your home page, where your completed courses are listed.

I see it now. Unfortunately I don't have that option on my previous Sophia courses.
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#19
(01-13-2021, 03:57 PM)thewupk Wrote:
(01-13-2021, 03:55 PM)monchevy Wrote:
(01-13-2021, 03:54 PM)thewupk Wrote: Where on Sophia are you seeing the badge buttons?

On your home page, where your completed courses are listed.

I see it now. Unfortunately I don't have that option on my previous Sophia courses.

Yeah, it's a big mess. I was lucky enough to get 15 of my 17 badges, but I wish the missing two were the 1-credit ones instead! 

Get on the live chat if you can, and ask them to get IT to add your badges manually. You might not get them all, but it's a start.
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#20
(01-13-2021, 04:22 PM)monchevy Wrote:
(01-13-2021, 03:57 PM)thewupk Wrote:
(01-13-2021, 03:55 PM)monchevy Wrote:
(01-13-2021, 03:54 PM)thewupk Wrote: Where on Sophia are you seeing the badge buttons?

On your home page, where your completed courses are listed.

I see it now. Unfortunately I don't have that option on my previous Sophia courses.

Yeah, it's a big mess. I was lucky enough to get 15 of my 17 badges, but I wish the missing two were the 1-credit ones instead! 

Get on the live chat if you can, and ask them to get IT to add your badges manually. You might not get them all, but it's a start.

Thanks. I did that and they said they put in the request which takes 3-5 days. I guess that's normal? I only have 4 that I need to get transferred. Might be easier to retake them if it becomes an issue.
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