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Moderator Help Needed!
#1
My login is working here for all paid service areas, but suddenly tonight my login won't work for the flashcards. I tried the refresh password area and it sent me to an Epoch.com website it wouldn't work there either. I have an ECE on Friday that I can't reschedule and I need to get in to the flashcards. Tonight was set aside as a study night and now I've lost that. HELP! I sent an email through the contact us link, but haven't heard anything. How can the signin work here and not there. I haven't received any email or anything from here since I first signed up so I'm at a loss as to what I should do. Any suggestions are greatly appreciated.

Thanks!
Completed 2/09 - 5/13

RHIA Post-Bac Cert - Stephens - 5/13
MHA - Bellevue Univ - 3/12
BSHS - Excelsior 12/10
BSLS - Excelsior 3/10
ASLS - Excelsior 4/09

ECE - A&P - B
ECE - Found. of Gerontology - B
ECE - Ethics: Theory & Practice - B
ECE - Psych. of Adulthood & Aging - A
ECE - Social Psych. - B
ECE - Abnormal Psych. - B
ECE - HR Management - B
ECE - Research Methods of Psych. - B
ECE - Pathophysiology - A

CLEP - American Govt - 58
CLEP - Intro. to Sociology - 63
CLEP - A & I Lit - 70
DSST - Fund. of Counseling - A (65)
DSST - Org. Behavior - A (67)
DSST - Environment & Humanity - A (62)
DSST - Found. of Education - A (64)
DSST - Here's to Your Health - 461 (Pass)
DSST - Substance Abuse - 460 (Pass)
DSST - Principles of Supervision - A (61)
DSST - Lifespan Developmental Psych - A (59)
DSST - Criminal Justice - 443 (Pass)
DSST - MIS - 415 (Pass)
UExcel - Intro. to Psych (Beta)- Pass
ALEKS - College Alg, Stats
Straighterline - Medical Term, Pharmacology I & II
FEMA - PDS + more
Reply
#2
I can't log in either Sad
John

[SIZE=1]Goal: Columbia College, Bachelor of General Studies... Status: 30 Credits Remaining
04/01/2008 Completed Columbia College, Associate in General Studies
[/SIZE]

.........................................................................
[SIZE=1]DSST Intro to Business... 66
07/07/10 CLEP Info Sys and Computer Apps... 72
07/14/10 DSST Intro to Computing... 472
07/14/10 DSST Management Info Systems... 450
07/15/10 DSST Here's to Your Health... 445
07/21/10 CLEP Analyzing and Interpreting Literature... 69
07/23/10 DSST Technical Writing... 64
07/29/10 CLEP Principles of Management... 68
09/22/10 DSST Ethics in America... 452
12/16/10 CLEP Western Civ I... 62
[/SIZE]
Reply
#3
OK, now it works...
John

[SIZE=1]Goal: Columbia College, Bachelor of General Studies... Status: 30 Credits Remaining
04/01/2008 Completed Columbia College, Associate in General Studies
[/SIZE]

.........................................................................
[SIZE=1]DSST Intro to Business... 66
07/07/10 CLEP Info Sys and Computer Apps... 72
07/14/10 DSST Intro to Computing... 472
07/14/10 DSST Management Info Systems... 450
07/15/10 DSST Here's to Your Health... 445
07/21/10 CLEP Analyzing and Interpreting Literature... 69
07/23/10 DSST Technical Writing... 64
07/29/10 CLEP Principles of Management... 68
09/22/10 DSST Ethics in America... 452
12/16/10 CLEP Western Civ I... 62
[/SIZE]
Reply
#4
How about now/today?
ShotoJuku +
A.S., B.S., M.S., MBA
IC Forums Senior Super Moderator  
Passing It On & Paying It Forward To All Just Starting or Completing Their Educational Journey!

Shoto's Passing Your Exam Advice Here --->   http://www.degreeforum.net/general-educa...#post59179
God Bless The USA :patriot:
Reply
#5
It still isn't working! HELP! Refreshing the password says it can't find a file to open it. The other option is to save it to my computer. That won't work. It keeps telling me I can't login. I have cleared my cache and still nothing.
Completed 2/09 - 5/13

RHIA Post-Bac Cert - Stephens - 5/13
MHA - Bellevue Univ - 3/12
BSHS - Excelsior 12/10
BSLS - Excelsior 3/10
ASLS - Excelsior 4/09

ECE - A&P - B
ECE - Found. of Gerontology - B
ECE - Ethics: Theory & Practice - B
ECE - Psych. of Adulthood & Aging - A
ECE - Social Psych. - B
ECE - Abnormal Psych. - B
ECE - HR Management - B
ECE - Research Methods of Psych. - B
ECE - Pathophysiology - A

CLEP - American Govt - 58
CLEP - Intro. to Sociology - 63
CLEP - A & I Lit - 70
DSST - Fund. of Counseling - A (65)
DSST - Org. Behavior - A (67)
DSST - Environment & Humanity - A (62)
DSST - Found. of Education - A (64)
DSST - Here's to Your Health - 461 (Pass)
DSST - Substance Abuse - 460 (Pass)
DSST - Principles of Supervision - A (61)
DSST - Lifespan Developmental Psych - A (59)
DSST - Criminal Justice - 443 (Pass)
DSST - MIS - 415 (Pass)
UExcel - Intro. to Psych (Beta)- Pass
ALEKS - College Alg, Stats
Straighterline - Medical Term, Pharmacology I & II
FEMA - PDS + more
Reply
#6
I'm back in, but I don't mind saying that Epoch.com is useless. They are not customer service focused at all. If you are paying them money for their service, you're being ripped off and your customers are paying the price! All of this was Epoch.com's fault and not IC, except for IC using their services.
Completed 2/09 - 5/13

RHIA Post-Bac Cert - Stephens - 5/13
MHA - Bellevue Univ - 3/12
BSHS - Excelsior 12/10
BSLS - Excelsior 3/10
ASLS - Excelsior 4/09

ECE - A&P - B
ECE - Found. of Gerontology - B
ECE - Ethics: Theory & Practice - B
ECE - Psych. of Adulthood & Aging - A
ECE - Social Psych. - B
ECE - Abnormal Psych. - B
ECE - HR Management - B
ECE - Research Methods of Psych. - B
ECE - Pathophysiology - A

CLEP - American Govt - 58
CLEP - Intro. to Sociology - 63
CLEP - A & I Lit - 70
DSST - Fund. of Counseling - A (65)
DSST - Org. Behavior - A (67)
DSST - Environment & Humanity - A (62)
DSST - Found. of Education - A (64)
DSST - Here's to Your Health - 461 (Pass)
DSST - Substance Abuse - 460 (Pass)
DSST - Principles of Supervision - A (61)
DSST - Lifespan Developmental Psych - A (59)
DSST - Criminal Justice - 443 (Pass)
DSST - MIS - 415 (Pass)
UExcel - Intro. to Psych (Beta)- Pass
ALEKS - College Alg, Stats
Straighterline - Medical Term, Pharmacology I & II
FEMA - PDS + more
Reply
#7
Sounds terribly frustrating, I'm sorry! I sent this info onto Steve for his attention. Thanks for your patience!
ShotoJuku +
A.S., B.S., M.S., MBA
IC Forums Senior Super Moderator  
Passing It On & Paying It Forward To All Just Starting or Completing Their Educational Journey!

Shoto's Passing Your Exam Advice Here --->   http://www.degreeforum.net/general-educa...#post59179
God Bless The USA :patriot:
Reply
#8
Thanks! Yes it took contacting them 3 times and every time they said they fixed it, but didn't. Their refresh system didn't work either. The guy last night even told me that they have 30,000 customers that have thousands of customers and they just can't be bothered being proactive or providing better customer service. Great huh?
Completed 2/09 - 5/13

RHIA Post-Bac Cert - Stephens - 5/13
MHA - Bellevue Univ - 3/12
BSHS - Excelsior 12/10
BSLS - Excelsior 3/10
ASLS - Excelsior 4/09

ECE - A&P - B
ECE - Found. of Gerontology - B
ECE - Ethics: Theory & Practice - B
ECE - Psych. of Adulthood & Aging - A
ECE - Social Psych. - B
ECE - Abnormal Psych. - B
ECE - HR Management - B
ECE - Research Methods of Psych. - B
ECE - Pathophysiology - A

CLEP - American Govt - 58
CLEP - Intro. to Sociology - 63
CLEP - A & I Lit - 70
DSST - Fund. of Counseling - A (65)
DSST - Org. Behavior - A (67)
DSST - Environment & Humanity - A (62)
DSST - Found. of Education - A (64)
DSST - Here's to Your Health - 461 (Pass)
DSST - Substance Abuse - 460 (Pass)
DSST - Principles of Supervision - A (61)
DSST - Lifespan Developmental Psych - A (59)
DSST - Criminal Justice - 443 (Pass)
DSST - MIS - 415 (Pass)
UExcel - Intro. to Psych (Beta)- Pass
ALEKS - College Alg, Stats
Straighterline - Medical Term, Pharmacology I & II
FEMA - PDS + more
Reply
#9
OK, this should be all squared away now!
ShotoJuku +
A.S., B.S., M.S., MBA
IC Forums Senior Super Moderator  
Passing It On & Paying It Forward To All Just Starting or Completing Their Educational Journey!

Shoto's Passing Your Exam Advice Here --->   http://www.degreeforum.net/general-educa...#post59179
God Bless The USA :patriot:
Reply


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