Have you used online proctoring for CLEP?

[blueturtle03]

Just sharing my experience from today.

I found proctor-track easy to set up and use initially. I did lose connectivity with the proctor in the middle of the exam, and the ETS program kicked me out. I had to restart my computer and talk to their support team on the phone. They had me download Teamviewer  to check my computer settings. The proctor was slow to respond on chat and even the support team was having trouble getting the proctor to respond. The support team was great at helping me get back into the exam. Once I was in the exam, it was easy to navigate back to the questions.

The ETS exam format is similar to other online exams. Flagging questions for later, review tab, etc... After submitting for grading, it gives you a double confirmation screen to send scores or cancel. Again, the proctor was slow to respond after I completed the exam. Not sure if I had a person or some form of AI monitoring.

I have two more CLEPs scheduled using this service, and I hope the proctor is a little more responsive than today's session.