03-03-2025, 11:33 AM
(03-03-2025, 11:26 AM)handlemethis Wrote: I purchased the package that included the ENEB Passport, as advertised on the promotion page.
This package happened to be the Agile Methodology program. I completed the courses and the modules by submitting the final papers and getting them graded—I did not need to take the exam.
I contacted the diploma department to inquire about the diplomas, attaching an image that shows the ENEB Passport and the bottom FAQs that state, "the shipment of your diplomas." See here: https://imgur.com/a/uSNeL8z
This morning, the department responded, "We inform you that the hard copies have an individual fee that is not included in the purchase you have made," along with the links to make the purchase.
Why would the promotion page specifically state the ENEB Passport and shipped diplomas but then not honor it?
The screenshot you provided is a typical section of ENEB’s sales page. Whenever there’s a discount they always include that section. For example, the recent “get a new master’s through agile methodology” event also has that page, but it clearly states that you are only getting an ENEB master + final exam option.
In the end, it boils down to whether the promotion clearly stated that the other diplomas were included. That screenshot alone is not definite proof.
Yes, it’s confusing. They’ve been doing that for a while now.