03-03-2025, 11:26 AM
I purchased the package that included the ENEB Passport, as advertised on the promotion page.
This package happened to be the Agile Methodology program. I completed the courses and the modules by submitting the final papers and getting them graded—I did not need to take the exam.
I contacted the diploma department to inquire about the diplomas, attaching an image that shows the ENEB Passport and the bottom FAQs that state, "the shipment of your diplomas." See here: https://imgur.com/a/uSNeL8z
This morning, the department responded, "We inform you that the hard copies have an individual fee that is not included in the purchase you have made," along with the links to make the purchase.
Why would the promotion page specifically state the ENEB Passport and shipped diplomas but then not honor it?
This package happened to be the Agile Methodology program. I completed the courses and the modules by submitting the final papers and getting them graded—I did not need to take the exam.
I contacted the diploma department to inquire about the diplomas, attaching an image that shows the ENEB Passport and the bottom FAQs that state, "the shipment of your diplomas." See here: https://imgur.com/a/uSNeL8z
This morning, the department responded, "We inform you that the hard copies have an individual fee that is not included in the purchase you have made," along with the links to make the purchase.
Why would the promotion page specifically state the ENEB Passport and shipped diplomas but then not honor it?
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