Aleks courses listed as expired at ACE

[cmkstar]

I'm new here and have been reading up for the past couple weeks (and have learned a ton!). I signed up with Aleks last week and finished the College Algebra course and transferred it to ACE with no problems. I figured I'd knocked out the Intermediate Algebra before my subscription renews on the Aleks site but when I went to transfer it to ACE their site said the course expired on 9/30/2013.

I called ACE and they said that Aleks has not yet applied to be recertified by them and they suggested I call Aleks directly. I did so and was told by Aleks that they hadn't yet decided if they were going to reapply and to call back in a week or so to see what decision they make. Has anyone had this experience before? Is this something that happens every year? TIA!