Instantcert Subscription question....

[kris10elayne]

Hi,
I've been subscribed to instantcert for about three months now, and today I wasn't able to login at all (with CORRECT username and password). I followed a troubleshoot link at the bottom, it took me to a completely different billing website (Epoch?), and after filling out some information to retrieve my account info, I was told my subscription was 'canceled recurring'. I'm confused, because I didn't cancel my subscription, and have been a paying subscriber for the past three months (no 'free trial'). Has this happened to anyone else?
Just thought I'd check with the more experienced members before I call and renew my membership to a website I've not heard of before (Epoch).
Thankyou!
-Kris10

[Basket Weaver]

I forwarded your infor to the webmaster and owner of the IC cards...should hear back from him shortly.

[kris10elayne]

Thankyou very much!
I greatly appreciate it.

[web1b]

Is there some way for members to look at the billing info and update credit card info or do you have to cancel and resubscribe with the new credit card?
I don't see any billing info when I log in.

[Lindagerr]

I rejoined a couple of weeks ago. (I always let my membership lapse when i am taking a couple of months off from testing) I do have a copy of my receipt and it does say "Processed by Epoch" on the top.

[web1b]

Is there some way for members to look at the billing info and update credit card info or do you have to cancel and resubscribe with the new credit card?
I don't see any billing info when I log in.

I decided to just cancel for now since I won't be using it for the next couple of months anyway.